Accessibility

Coca-Cola Roxy is located in The Battery Atlanta, which owns and operates multiple parking decks with elevators. The Orange and Delta decks are closest to the venue. Premier Parking in the Orange Deck may be purchased as an add-on upon check-out (when available) by clicking here.

For information on general parking at The Battery Atlanta, click here. On Braves game days, parking availability may vary. For more information on game day parking, click here.

Guests may also be dropped off at The Battery Atlanta’s designated rideshare zone located along Windy Ridge Parkway. Click here for more info.

The main entrances into Coca-Cola Roxy are fully accessible. This includes both the General and Premium entrances.

To access the balcony (Reserved Seating and EP Lounge), an elevator is available in the main room on the first level. Please see a staff member who will direct you to the elevator.

Guests that require assisted listening devices can contact our venue office prior to the event to arrange for a device. Please give us at least 2 days' notice. We can be reached at cocacolaroxyinfo@livenation.com.

If you need a sign language interpreter or other communication accommodations for an event, such as real-time captioning, or written materials, please submit your request to cocacolroxyinfo@livenation.com at least 2 weeks before the show, after you have purchased your tickets.

This allows us time to coordinate the appropriate services for your event. Interpretation requests are subject to the availability of an interpreter. On the day of the show, you will have to pick up your tickets at will call, where you’ll meet your interpreter and be taken to your seats. There’s no charge for interpreter services.

Coca-Cola Roxy takes pride in offering a variety of choices for guests with special dietary needs. Fans may request to speak with a member of our Food & Beverage team with specific questions or concerns. While we make reasonable efforts to accommodate dietary requests, we cannot guarantee that all needs can be met.

Additionally, Coca-Cola Roxy cannot guarantee that guests will be free from exposure to specific allergens, including nuts. We strongly encourage guests with food allergies to take all necessary medical precautions when visiting. If medical assistance is needed, please contact a crew member.

If you need to enter with prescribed medication, we require that all medication be in its original container with a name that is verifiable with a photo ID. If you do not have a container with a name on it, we may request documentation that allows us to confirm the need for this medication as you enter the venue. Please only bring what is required for the duration of the event. We cannot store any type of medication. Over-the-counter medication must be in its original packaging.

Please visit our guest services window in the lobby for assistance. Limited storage is available for wheelchairs, canes, walkers, and other mobility devices. If you need access to your device during the show, please contact a member of the guest services team. There is limited electrical connectivity in the venue, please contact us prior to your visit for more information.

All restrooms at Coca-Cola Roxy are accessible.

At Coca-Cola Roxy, we have specific guidelines to ensure all guests, and their service animals are supported throughout their visit. 

Service animals are defined by the ADA (Americans with Disabilities Act) as dogs or miniature horses that are trained to do work to perform tasks related to people with disabilities. The work or task the service animal is trained to do must directly relate to the person's disability. Service animals must be housebroken. Service animals are required to behave and not repeatedly bark, growl, jump up on or lunge at other guests or employees. Corrective action must be taken if the service animal is not behaving appropriately.

Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the Americans with Disabilities Act (ADA). Comfort animals, emotional support animals, and therapy dogs are not listed as service animals under Title III of the ADA. This also applies to the other species of animals wild or domestic, trained, or untrained. The ADA requires the service animal to be under the control of the handler. This may include using a harness, leash, or other tether. Our venue employees are not required to provide for, the care, or supervision of a service animal, including cleaning up after it. Service Animals must remain on the floor and are not allowed on dining chairs or tables in our food and beverage locations.  Live Nation and our operating partners have the right to deny access to a dog that disrupts our operations. 

Please contact a member of the guest services team if your service animal needs access to a relief area. You will need to exit the venue and re-enter with the assistance of a member of the guest services team.

Accessible tickets can only be purchased online on our website here. Our box office is not equipped to take ticket orders over the phone and our website is the only method to purchase tickets. Accessible tickets are reserved solely for fans with disabilities and their companions. Fans who abuse this policy could have their order canceled.

To find tickets in the accessible seating area of Coca-Cola Roxy, select the Filters icon on the upper right of the page where you see available tickets.  You will be shown your seat location once the ticket is selected. More information regarding the purchase of accessible seating on Ticketmaster can be found here.

In a general admission event, the accessible seating area can reach capacity early and is first-come, first-served. Our Accessible section on the floor is located in front of the stage on the right side of the venue. If accessible tickets are no longer available, we have limited seating available for guests on the day of the event on a first-come, first-served basis. Please purchase a general admission ticket, and we will accommodate you and your companion. Please inform our staff of your needs when you arrive at the venue by letting the box office know that you require accessible accommodations, and we will add you to our waitlist. A member of our staff will then meet you to show you your seats.